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Situated in Mt Elizabeth hospital, Specialist Dental Group™ is a specialist group dental practice that has been providing solutions to local and international patients for more than 30 years.

Service vision
Patients first. Teeth second.

Some Key highlights of project
Service strategy : Service-brand integration, service culture
Service process management : Service process, standards & SOPs
Service training : Implementation training

Improvements in customer related matters
Customer satisfaction : 48.8% improvement
Mystery audit : 21.4% improvement